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Privacy Policy

In accordance with the provisions of the REGULATION (EU) 2016/679 on the protection of personal data and the Organic Law 3/2018, of December 5, on Data Protection and guarantee of digital rights, we inform you that through this website no personal data of users are collected without their knowledge, nor are they transferred to third parties.

The website owned by AXARFUSIÓN, S.L. contains links to third party websites, whose privacy policies are unrelated to those of AXARFUSIÓN, S.L.

When accessing such websites you can decide whether to accept their privacy and cookies policies. In general, if you browse the Internet you can accept or reject third party cookies from the configuration options of your browser.

We inform you that our company has a Data Protection Officer who will ensure proper compliance with data protection regulations in our entity with full independence, making compatible the operation of the organization, the achievement of lawful and legitimate objectives of its activity and the guarantee of the right to data protection and information security.
You can contact our Data Protection Officer (DPD) for any matter relating to how we treat your personal data in our organization. This Delegate will act as a guarantee to safeguard your data protection rights.

Who is responsible for the processing of your data?

Responsible: AXARFUSIÓN, S.L.

VAT NUMBER: B93621084

Address: C/ Rampa, 2 Local bajo

29754 Cómpeta – Málaga (Spain)

DPD contact details: lopd@axarfusion.es

Origin and categories of the data we process

Origin: the data we process comes directly from the data subject and we obtain it through e-mail, telephone, web forms and paper contracts.

The categories of data we process are as follows:

Web forms Contact: name, telephone number and e-mail address

Service: Mobile phone lines and TV channels platform: name, surname, ID card number, postal address, telephone, e-mail, bank account number, origin and destination telephone numbers (outgoing and incoming calls).

Service: TV channels platform: name, surname, ID number, postal address, telephone, e-mail, bank account number,

Services: Fixed telephony and Fiber Optic Internet: name, surname, ID card number, postal address, telephone, e-mail, bank account number, number of origin and destination telephones, user identification, traffic data, Internet protocol address number and the rest of the data categories contemplated in Art. 3 of Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks.

In compliance with Law 25/2007, of October 18, 2007, on the conservation of data relating to electronic communications and public communications networks, we inform you that our company will process the categories of data referred to in Art. 3 of said Law with respect to fixed telephony and fiber optic Internet services. Such data processing is necessary to identify the destination of a communication, determine the date, time and duration of a communication, identify the type of communication, identify the communication equipment of the users or what is considered to be the communication equipment, identify the location of the mobile communication equipment. We also inform you that no data revealing the content of the communication will be retained under the Act.

Purpose and legitimacy of the processing of your personal data

CONTACT FORM
The personal data collected through the Contact form will be processed in order to:

-Attend to requests received or requests for information and budgets requested and,

-Send you advertising information and other communications of interest related to our activity, through e-mail, telephone and postal mail.

Art 6.1 b) of the GDPR. The data processing is necessary to implement pre-contractual measures at the request of the data subject.
Art. 6.1 a) GDPR The data subject gave his consent for this specific purpose.
PRIVATE CUSTOMER AREA:
Our customers will be able to access their private area from which they can consult and manage their invoices and information about the contracted services.

The personal data of our customers are processed for:

-Provision of our services

-The fulfillment of the legal obligations arising from the relationship maintained

-Management of the non-fulfillment of the monetary obligations

-The sending of commercial and advertising information directly related to the services provided, by e-mail, telephone and postal mail.

Art. 6.1 b) GDPR: The processing of the data is necessary for the performance of a contract to which the data subject is a party.
Art. 6.1 c) The processing of the data is necessary for the fulfillment of legal obligations applicable to AXARFUSIÓN, S.L. regarding tax, accounting and specific laws of the telecommunications sector.

Art. 6.1 f) The processing of the data is necessary for the satisfaction of legitimate interests pursued by AXARFUSIÓN, S.L.

 

Retention of your personal data

Your data will be retained for the legally established periods depending on the purposes for which they were obtained, as detailed below:

Application of pre-contractual measures: When the processing of your data is based on the application of pre-contractual measures to meet your request for information and / or budget, your data will be retained for a maximum period of one year since they were obtained. After this period, your data will be completely deleted from our information systems.

Execution of a contract to which you are a party: When the processing of your data is based on the execution of a contract to which you are a party, your data will be processed for the duration of the contractual relationship. When the contractual relationship ends, the data will be kept duly blocked and will only be available at the request of the competent authorities, judges and courts or Public Administration, during the legal prescription periods applicable to tax and accounting matters.

Compliance with legal obligations applicable to the Responsible Party: For the provision of services Internet Fiber Optic and fixed telephony, our entity is obliged to keep the categories of data referred to in art. 3 of the Law 25/2007 of October 18, 2007, on the conservation of data relating to electronic communications and public communications networks for a period of twelve months, with the possibility of extending and reducing said periods up to a maximum of two years and a minimum of six months.

Likewise, we will keep the categories of data that are necessary for the time strictly necessary or during the legal prescription periods that are applicable to comply with other legal regulations applicable to our company in tax, commercial and other matters that apply to our company.

Legitimate interest of the Data Controller: the data processed on the basis of our legitimate interest will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible liabilities that may arise from that purpose and from the processing of the data.

Communication of your data to third parties

Data captured through Web Forms: We do not communicate your data to third parties, except for legal obligations applicable to our entity.

Customer data: It is envisaged that your data will be communicated to the following recipients:

  • State Agency of Tax Administration, mandatory communication for compliance with fiscal and tax obligations.
  • Financial Institutions; for the collection of the services rendered.
  • External professionals who provide us with auxiliary services necessary for the performance of our main activity (provider of data hosting services in external servers, licenses for the use of customer management applications, databases, tax and accounting consulting services, IT technical assistance services, other telecommunications operators, etc.).
  • Public Administrations in the cases provided by law. AXARFUSIÓN, S.L. may communicate the User’s personal data to the different authorities by virtue of a legal obligation, such as judicial, tax and customs authorities and the Authorized Agents.

International Data Transfers

We do not transfer your personal data to countries outside the European Economic Area (EU, Iceland, Liechtenstein and Norway), nor to international organizations.

What are your data protection rights? see section YOUR RIGHTS UNDER DATA PROTECTION

PROCESSING OF PERSONAL DATA THROUGH OUR SOCIAL MEDIA PROFILES

AXARFUSIÓN, S.L. is present in the Social Network Facebook and Instagram. Through this Privacy Policy, informs users who are following us on these social networks that AXARFUSIÓN, S.L. is recognized responsible for the processing of personal data published by AXARFUSIÓN, S.L. on these platforms, as well as the data that users send us privately in order to be extracted to answer their queries, doubts or suggestions raised through this channel.

In no case will AXARFUSIÓN, S.L. extract personal data from social networks without the express consent of the user to do so, except to attend the request made by the interested party through the social network in question.

Purpose and legitimacy of the processing of your personal data

Respond to the request for information, consultation, request for quotation, etc. made by the interested party through the social network in question.Art 6.1 b) of the GDPR. The processing of the data is necessary to implement pre-contractual measures at the request of the data subject.
Send you advertising and commercial information about our products and services via e-mail, WhatsApp and postal mail.

Art. 6.1 a) of the RGPD Your consent provided

 

The publication of images (photos and videos) for advertising purposes.Art. 6.1 a) RGPD: Consent of the person concerned

Retention of your personal data

Personal data will be retained for the legally established periods depending on the purposes for which they were obtained, as detailed below:

Application of pre-contractual measures: when the processing of your data is based on the application of pre-contractual measures the data will be kept for a maximum period of one year since they were obtained. After this period, your data will be completely deleted from our information systems.

Execution of a contract to which you are a party: when the processing of data is based on the execution of a contract to which the data subject is a party, the data will be processed for as long as the contractual relationship is in force. When the contractual relationship ends, the data will be kept duly blocked and will only be available at the request of the competent authorities, judges and courts or Public Administration, during the legal prescription periods applicable to tax and accounting matters and specific rules that apply in the telecommunications sector.

Fulfillment of legal obligations applicable to the Responsible: for the provision of Internet fiber optic and fixed telephony services, our company is obliged to keep the categories of data referred to in art. 3 of Law 25/2007 of October 18, on the conservation of data relating to electronic communications and public communications networks for a period of twelve months and may extend and reduce these periods up to a maximum of two years and a minimum of six months.
Likewise, we will keep the categories of data that are necessary during the strictly necessary period or during the legal prescription periods that are applicable to comply with other legal regulations applicable to our entity in tax, commercial and other applicable matters.

Legitimate interest of the Data Controller: the data processed on the basis of our legitimate interest will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data.

Consent given: when we ask for your consent to the processing of your personal data, we will keep your data for the time strictly necessary to fulfill the purposes for which we obtained your consent, until they are no longer necessary for those purposes or, failing that, until you decide to withdraw your consent given.

Communication of your data to third parties

We foresee the communication of personal data of our customers to the following recipients:

– State Agency of Tax Administration, mandatory communication for the fulfillment of fiscal and tax obligations.
– Financial Entities; for the collection of the services rendered.
– External professionals who provide us with auxiliary services necessary for the performance of our main activity such as, for example, the entity that provides us with the domain of our corporate e-mails, hosting of our web page (data hosting in external servers), licenses for the use of membership management applications, databases, tax and accounting consulting services, computer technical assistance services, etc.
– Public Administrations in the cases foreseen by the Law. AXARFUSIÓN, S.L. will be able to communicate the personal data of the User to the different authorities by virtue of a legal obligation, such as judicial, fiscal and customs authorities and the Authorized Agents.

The data relating to the rest of the interested parties who contact our entity through our web forms could be processed by external professionals who provide us with auxiliary services necessary for the performance of our professional activity, such as, for example, the entity that provides us with the corporate e-mail domain (data hosting in external servers) or computer technical assistance services.

International Data Transfers

We do not transfer your personal data to countries outside the European Economic Area (EU, Iceland, Liechtenstein and Norway), nor to international organizations.

TREATMENT OF PERSONAL DATA THROUGH OUR PROFILES IN SOCIAL NETWORKS: AXARFUSIÓN, S.L. is present in the Social Network Facebook and Instagram. Through this Privacy Policy, it informs the users that are following us in these social networks that AXARFUSIÓN, S.L. recognizes itself responsible for the Treatment in relation to the personal data published by AXARFUSIÓN, S.L. in these platforms, as well as the data that the users send us privately in order to be extracted to attend their queries, doubts or suggestions raised through this way.

In no case will AXARFUSIÓN, S.L. extract the personal data from the social networks if it does not have the express consent of the user to do so, except to attend the request made by the interested party through the social network in question.

YOUR DATA PROTECTION RIGHTS
Right to request access to your personal data.
Right to request its rectification or deletion.
The right to request the limitation of their processing.
The right to object to the processing.
Right to data portability.
Right to withdraw the consent given.

Any person has the right to obtain confirmation as to whether or not AXARFUSIÓN, S.L. is processing personal data concerning him/her. You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. Likewise, in the legally established cases, you will have the right to the portability of your personal data.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. In this case, AXARFUSIÓN, S.L. will stop processing your data, except for legitimate reasons or for the formulation, exercise and defense of possible claims.

You have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. You may object to the processing of your data for commercial and advertising purposes by sending an e-mail to lopd@axarfusion.es.
You can materially exercise your rights by sending an e-mail to lopd@axarfusion.es or a letter addressed to 29754 Cómpeta – Málaga (Spain) C/ Rampa, 2 Local bajo.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can contact our Data Protection Delegate lopd@axarfusion.es or file a complaint with the Spanish Data Protection Agency through its website www.aepd.es.

*Date of last revision: July 25, 2022

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