In accordance with the provisions of the REGULATION (EU) 2016/679 on the protection of personal data and the Organic Law 3/2018 of December 5, 2018, on Data Protection and guarantee of digital rights, we inform you that through this website no personal data of users are collected without their knowledge, nor are they transferred to third parties.
The web site owned by AXARFUSIÓN, S.L. contains links to third party web sites, whose privacy policies are not those of AXARFUSIÓN, S.L.
By accessing such websites you can decide whether to accept their privacy and cookie policies. In general, if you browse the Internet you can accept or reject third party cookies from the configuration options of your browser.
We inform you that our company has a Data Protection Delegate who will ensure the correct compliance with data protection regulations in our entity with full independence, making compatible the operation of the organisation, the achievement of the lawful and legitimate objectives of its activity and the guarantee of the right to data protection and information security.
You can contact our Data Protection Officer (DPD) for any matter relating to how we treat your personal data in our entity. This Delegate will act as a guarantee to safeguard the rights to which he/she is entitled in terms of data protection.
Who is responsible for the processing of your data?
Responsible: AXARFUSIÓN, S.L.
VAT NUMBER: B93621084
Address: C/ Rampa, 2 Local bajo
29754 Cómpeta – Málaga (Spain)
DPD contact details: firstname.lastname@example.org
Origin and categories of the data we process
Origin: the data we process comes directly from the data subject and we obtain it via e-mail, telephone, web forms and paper contracts.
The categories of data we process are as follows:
Web Forms Contact: name, phone and e-mail
Service: Mobile phone lines and TV channel platform: name, surname, ID card number, postal address, telephone, e-mail, bank account number, origin and destination telephone numbers (outgoing and incoming calls).
Service: TV channel platform: name, surname, ID number, postal address, telephone, e-mail, bank account number,
Services: Fixed telephony and Internet Fibre Optic: name, surname, ID card number, postal address, telephone, e-mail, bank account number, origin and destination telephone numbers, user identification, traffic data, Internet protocol address number and the rest of the data categories contemplated in Art. 3 of Law 25/2007, of 18 October, on the conservation of data relating to electronic communications and public communications networks.
By virtue of compliance with Law 25/2007, of 18 October, on the conservation of data relating to electronic communications and public communications networks, we inform you that our company will process the categories of data referred to in Art. 3 of the said Law with respect to fixed telephony and Fibre Optic Internet services. Such data processing is necessary to identify the destination of a communication, determine the date, time and duration of a communication, identify the type of communication, identify the users’ communication equipment or what is considered to be the communication equipment, identify the location of the mobile communication equipment. We also inform you that no data disclosed in the content of the communication will be retained under the Act.
Purpose and legitimacy of the processing of your personal data
The personal data collected through the Contact form will be processed for the following purposes:
-Address requests received or requests for information and quotations requested and,
-To send you advertising information and other communications of interest related to our activity, by e-mail, telephone and post.
Art 6.1 b) of the GDPR. The processing of the data is necessary to implement pre-contractual measures at the request of the data subject.
Art. 6.1 a) GDPR The data subject gave consent for this specific purpose.
PRIVATE CUSTOMER AREA:
Our customers will be able to access their private area from which they can consult and manage their invoices and information on the services contracted.
The personal data of our customers are processed for:
-The provision of our services.
-Compliance with the legal obligations arising from the relationship maintained.
-The management of non-performance of monetary obligations.
-The sending of commercial and advertising information directly related to the services provided, by e-mail, telephone and post.
Art. 6.1 b) GDPR: The processing of the data is necessary for the performance of a contract to which the data subject is a party.
Art. 6.1 c) The processing of data is necessary in order to comply with legal obligations applicable to AXARFUSIÓN, S.L. regarding taxation, accounting and specific laws in the telecommunications sector.
Art. 6.1 f) The processing of the data is necessary for the satisfaction of legitimate interests pursued by AXARFUSIÓN, S.L.
|Fulfillment of legal obligations||Art. 6.1 c) The processing of the data is necessary for the fulfillment of legal obligations applicable to AXARFUSIÓN, S.L. in tax, accounting and specific laws of the telecommunications sector.|
|The management of the non-fulfillment of monetary obligations.||Art. 6.1 f) The processing of the data is necessary for the satisfaction of legitimate interests pursued by AXARFUSIÓN, S.L.|
Retention of your personal data
Personal data will be kept for the legally established periods depending on the purposes for which they were obtained, as detailed below:
Application of pre-contractual measures: where the processing of your data is based on the application of pre-contractual measures, the data will be kept for a maximum period of one year from the date on which they were obtained. After this period, your data will be completely deleted from our information systems.
Performance of a contract to which you are a party: where the processing of data is based on the performance of a contract to which the data subject is a party, the data will be processed for the duration of the contractual relationship. When the contractual relationship ends, the data will be kept duly blocked and will only be available at the request of the competent authorities, judges and courts or Public Administration, during the legal limitation periods applicable to tax and accounting matters and specific regulations that apply in the telecommunications sector.
Compliance with legal obligations applicable to the Responsible Party: for the provision of services Internet Fiber optic and fixed telephony, our organisation is obliged to retain the categories of data referred to in art. 3 of the Law 25/2007 of 18 October 2007 on the retention of data relating to electronic communications and public communications networks. for a period of twelve months, with the possibility of extending and reducing these periods up to a maximum of two years and a minimum of six months.
We will also retain such categories of data as may be necessary for the time strictly necessary or for the statutory limitation periods applicable to comply with other legal requirements applicable to our organisation in tax, commercial and other applicable matters.
Legitimate interest of the Data Controller: the data processed on the basis of our legitimate interest will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible liabilities that may arise from that purpose and from the processing of the data.
Consent given: where we ask you to consent to the processing of your personal data, we will retain your data for as long as strictly necessary to fulfil the purposes for which we obtained your consent, until the data are no longer necessary for those purposes or, alternatively, until you withdraw your consent.
Communication of your data to third parties
The communication of personal data of our customers to the following recipients is envisaged:
- Agencia Estatal de Administración Tributaria, compulsory communication for compliance with fiscal and tax obligations.
- Financial Entities; for the collection of the services provided.
- External professionals who provide us with ancillary services necessary for the performance of our core business, such as, for example, the entity that provides us with the domain name for our corporate e-mails, hosting of our website (data hosting on external servers), licences for the use of membership management applications, databases, tax and accounting consultancy services, IT technical assistance services, etc.
- Public Administrations in the cases provided by law. AXARFUSIÓN, S.L. may communicate the User’s personal data to the different authorities by virtue of a legal obligation, such as judicial, tax and customs authorities and the Authorized Agents.
Data relating to other data subjects who contact our company through our web forms may be processed by external professionals who provide us with auxiliary services necessary for the performance of our professional activity, such as, for example, the company that provides us with the corporate e-mail domain (data hosting on external servers) or IT technical assistance services.
International Data Transfers
We do not transfer your personal data to countries outside the European Economic Area (EU, Iceland, Liechtenstein and Norway), nor to international organizations.
In no case will AXARFUSIÓN, S.L. extract personal data from social networks without the express consent of the user to do so, except to attend the request made by the interested party through the social network in question.
YOUR DATA PROTECTION RIGHTS
Right to request access to your personal data.
Right to request its rectification or suppression.
The right to request the limitation of their treatment.
Right to object to the processing.
Right to data portability.
Right to withdraw the consent given.
Any person has the right to obtain confirmation as to whether or not AXARFUSIÓN, S.L. is processing personal data concerning him/her. You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. Likewise, in the legally established cases, you will have the right to the portability of your personal data.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. In this case, AXARFUSIÓN, S.L. will stop processing your data, except for legitimate reasons or for the formulation, exercise and defense of possible claims.
You have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. You can object to the processing of your data for commercial and advertising purposes by sending an e-mail to email@example.com.
You may materially exercise your rights by sending an e-mail to firstname.lastname@example.org or a letter addressed to 29754 Cómpeta – Málaga (Spain) C/ Rampa, 2 Local bajo
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can contact our Data Protection Officer. email@example.com or submit a complaint to the Spanish Data Protection Agency via its website www.aepd.es
*Date of last review: 25 July 2022