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Privacy Policy

In accordance with the provisions of the REGULATION (EU) 2016/679 on the protection of personal data and the Organic Law 3/2018 of December 5, 2018, on Data Protection and guarantee of digital rights, we inform you that through this website no personal data of users are collected without their knowledge, nor are they transferred to third parties.

The web site owned by AXARFUSIÓN, S.L. contains links to third party web sites, whose privacy policies are not those of AXARFUSIÓN, S.L.

By accessing such websites you can decide whether to accept their privacy and cookie policies. In general, if you browse the Internet you can accept or reject third party cookies from the configuration options of your browser.

We inform you that our company has a Data Protection Delegate who will ensure the correct compliance with data protection regulations in our entity with full independence, making compatible the operation of the organisation, the achievement of the lawful and legitimate objectives of its activity and the guarantee of the right to data protection and information security.

You can contact our Data Protection Officer (DPD) for any matter relating to how we treat your personal data in our entity.  This Delegate will act as a guarantee to safeguard the rights to which he or she is entitled with regard to data protection.

 Who is responsible for the processing of your data?

 Responsible:                          AXARFUSIÓN, S.L.

CIF:                                        B93621084

Address:                               C/ Rampa, 2 Local bajo

29754 Cómpeta – Málaga (Spain)

Datos de contacto DPD:        lopd@axarfusion.es

 

Origin and categories of the data we process

 Origin: the data we process comes directly from the data subject and we obtain it via e-mail, telephone, web forms and paper contracts.

The categories of data we process are as follows:

Web Forms Contact: name, phone and e-mail

Web form Customer Access: user name

Employment form: employment data, training and professional experience (data contained in the Curriculum Vitae that the interested party provides us with through the website).

Service: Mobile phone lines and TV channel platform: name, surname, ID card number, postal address, telephone, e-mail, bank account number, origin and destination telephone numbers (outgoing and incoming calls).

 

Servicio: Plataforma de canales de televisión: nombre, apellidos, DNI, dirección postal, teléfono, correo electrónico, número de cuenta bancaria,

 

Services: Fixed telephony and Fibre Optic Internet: name, surname, ID card number, postal address, telephone, e-mail, bank account number, origin and destination telephone numbers, user identification, traffic data, internet protocol address number and the other categories of data referred to in Art. 3 of the Law 25/2007, of October 18, 2007, on the conservation of data relating to electronic communications and public communications networks.

Pursuant to compliance with the Law 25/2007, of October 18, 2007, on the conservation of data relating to electronic communications and public communications networks. We inform you that our company will process the categories of data referred to in Art. 3 of said Law with respect to the following services Fixed telephony and Internet Fiber Optics. Such data processing is necessary to identify the destination of a communication, determine the date, time and duration of a communication, identify the type of communication, identify the users’ communication equipment or what is considered to be the communication equipment, identify the location of the mobile communication equipment. We also inform you that no data disclosed in the content of the communication will be retained in accordance with the aforementioned Law.

Purpose and legitimacy of the processing of your personal data

CONTACT FORM

The personal data collected through the Contact form will be processed for the following purposes:

-to deal with enquiries received or requests for information and quotations requested and,

-send you advertising information and other communications of interest related to our activity, by e-mail, telephone and post.

 

 Art 6.1 b) of the GDPR.  The processing of the data is necessary in order to implement pre-contractual measures at the request of the data subject.

Art. 6.1 a) GDPR The data subject gave consent for this specific purpose.

PRIVATE CUSTOMER AREA:

Our customers will be able to access their private area from which they can consult and manage their invoices and information on the services contracted.

The personal data of our customers are processed for:

-the provision of our services

-compliance with the legal obligations arising out of the relationship

-management of the non-performance of monetary obligations

-the sending of commercial and advertising information directly related to the services provided, via e-mail, telephone and postal mail

 

 

 Art. 6.1 b) GDPR: The processing of the data is necessary for the performance of a contract to which the data subject is a party.

Art. 6.1 c) The processing of data is necessary in order to comply with legal obligations applicable to AXARFUSIÓN, S.L. regarding taxation, accounting and specific laws in the telecommunications sector.

 Art. 6.1 f) The processing of the data is necessary for the satisfaction of legitimate interests pursued by AXARFUSIÓN, S.L.

APPLICANT REGISTRATION FORM – Reception and management of Curriculum Vitae

 Personal data collected through the Employment form will be processed for the following purposes:

 To carry out open personnel selection processes, the archiving of CVs received with the aim of arranging an interview with the candidate for future personnel selection processes, and the conservation and archiving of the document/record of obtaining your consent given in order to comply with a legal obligation.

 

 

  

 Art 6.1b) del RGPD.  The processing of the data is necessary in order to implement pre-contractual measures at the request of the data subject.

 Art. 6.1 a) GDPR The data subject gave consent for this specific purpose: the consent given for the storage of CVs for future recruitment processes.

 Art. 7.1 GDPR: Conditions of consent

Retention of your personal data

 Personal data will be kept for the legally established periods depending on the purposes for which they were obtained, as detailed below:

Application of pre-contractual measures: where the processing of your data is based on the application of pre-contractual measures, the data will be kept for a maximum period of one year from the date on which they were obtained. After this period, your data will be completely deleted from our information systems.

Performance of a contract to which you are a party: where the processing of data is based on the performance of a contract to which the data subject is a party, the data will be processed for the duration of the contractual relationship. When the contractual relationship ends, the data will be kept duly blocked and will only be available at the request of the competent authorities, judges and courts or Public Administration, during the legal limitation periods applicable to tax and accounting matters and specific regulations that apply in the telecommunications sector.

Compliance with legal obligations applicable to the Responsible Party: for the provision of services Internet Fiber optic and fixed telephony, our organisation is obliged to retain the categories of data referred to in art. 3 of the Law 25/2007 of 18 October 2007 on the retention of data relating to electronic communications and public communications networks. for a period of twelve months, with the possibility of extending and reducing these periods up to a maximum of two years and a minimum of six months.

We will also retain such categories of data as may be necessary for the time strictly necessary or for the statutory limitation periods applicable to comply with other legal requirements applicable to our organisation in tax, commercial and other applicable matters.

Legitimate interest of the Data Controller: the data processed on the basis of our legitimate interest will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible liabilities that may arise from that purpose and from the processing of the data.

Consent given: where we ask you to consent to the processing of your personal data, we will retain your data for as long as strictly necessary to fulfil the purposes for which we obtained your consent, until the data are no longer necessary for those purposes or, alternatively, until you withdraw your consent.

Conditions for consent: If you have provided your consent, we will retain the document of your consent in order to comply with a legal obligation. Once you decide to withdraw your consent, the document will be retained until the data protection regulations expire.

Communication of your data to third parties: it is envisaged that personal data of our customers will be communicated to the following recipients:

  • Agencia Estatal de Administración Tributaria, compulsory communication for compliance with fiscal and tax obligations.
  • Financial Entities; for the collection of the services provided.
  • External professionals who provide us with ancillary services necessary for the performance of our core business, such as, for example, the entity that provides us with the domain name for our corporate e-mails, hosting of our website (data hosting on external servers), licences for the use of membership management applications, databases, tax and accounting consultancy services, IT technical assistance services, etc.
  • Spanish Data Protection Agency, in case of request, to demonstrate compliance with legal obligations regarding data protection.
  • Public Administrations in the cases provided by law. AXARFUSIÓN, S.L. may communicate the User’s personal data to the different authorities by virtue of a legal obligation, such as judicial, tax and customs authorities and the Authorized Agents.

Data relating to other data subjects who contact our company through our web forms may be processed by external professionals who provide us with auxiliary services necessary for the performance of our professional activity, such as, for example, the company that provides us with the corporate e-mail domain (data hosting on external servers) or IT technical assistance services.

 International Data Transfers

 We do not transfer your personal data to countries outside the European Economic Area (EU, Iceland, Liechtenstein and Norway), nor to international organizations.

PROCESSING OF PERSONAL DATA THROUGH OUR SOCIAL NETWORK PROFILES:AXARFUSIÓN, S.L. is present on the social networks Facebook and Instagram. Through this Privacy Policy, informs users who are following us on these social networks that AXARFUSIÓN, S.L. is recognized responsible for the processing of personal data published by AXARFUSIÓN, S.L. on these platforms, as well as the data that users send us privately in order to be extracted to answer their queries, doubts or suggestions raised through this channel.

In no case will AXARFUSIÓN, S.L. extract personal data from social networks without the express consent of the user to do so, except to attend the request made by the interested party through the social network in question.

EXTERNAL COMMENTS AND OPINIONS

At Axarfusión, we value your opinion and we offer you the possibility to leave comments and opinions on our contents and pages. For this purpose, we provide you with an external link to platforms such as Google. We want you to feel free to express yourself and share your thoughts with us and other users.

It is important to note that when you leave a comment or opinion through an external link such as Google, Axarfusión does not process any personal data associated with that action. This means that we do not capture, collect or store your personal data in connection with your comments.

The comments and opinions you leave through external links such as Google may be published on our website, in the section corresponding to the content to which they relate. These comments will be available for other users to read and benefit from different perspectives and experiences.

At Axarfusión, we are committed to protecting your privacy and your personal data. For detailed information on how we handle your personal data, we recommend that you consult our main Privacy Policy, which covers all activities related to the collection and use of personal data.

Remember that, as a user, you have rights related to your personal data. You may exercise your rights of access, rectification, deletion, limitation of processing and portability of your data in accordance with the provisions of the applicable data protection regulations.

“If you have any questions about how we handle your personal data, or in case you feel that your data protection rights have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can contact our Data Protection Officer by e-mail at lopd@axarfusion.es”.

 YOUR DATA PROTECTION RIGHTS

Right to request access to your personal data.

Right to request its rectification or suppression.

The right to request the limitation of their treatment.

Right to object to the processing.

Right to data portability.

Right to withdraw the consent given.

Any person has the right to obtain confirmation as to whether or not AXARFUSIÓN, S.L. is processing personal data concerning him/her. You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. Likewise, in the legally established cases, you will have the right to the portability of your personal data.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. In this case, AXARFUSIÓN, S.L. will stop processing your data, except for legitimate reasons or for the formulation, exercise and defense of possible claims.

If you have any questions about how we handle your personal data, or in case you feel that your data protection rights have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can contact our Data Protection Officer via e-mail at lopd@axarfusion.es

You may materially exercise your rights by sending an e-mail to lopd@axarfusion.es or a letter addressed to 29754 Cómpeta – Málaga (Spain) C/ Rampa, 2 Local bajo

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can contact our Data Protection Officer. lopd@axarfusion.es or submit a complaint to the Spanish Data Protection Agency via its website www.aepd.es

 *Date of last review: 20 October 2023

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